Testimonials

I've been a client with Joey Travis for years. I can tell you that you will never find another agent that is as personable and genuine about his customers than him. Do yourself a favor and give Joey a call. He goes above and beyond to make sure you are taken care of. Best. Agent. Ever. Bar none.

A friend referred me to Joey Travis and told me it would be worth my while to have him look over my current policy. I hesitated a little but called Joey and he met with me at my home. Just so you know the complexity - I have a pool, acreage, cattle, and other animals. My perception of the hassles I would go through in order to change insurance companies turned out to be false. Joey made it really easy for me. He showed me large exposures and gaps in my existing coverage and was able increase my coverage, fill in those gaps, and save me lots of money! Approximately a year later, August 2014 a windstorm caused some major damage to my roof and a tree was blown over on my detached garage. My wife called to let me know what had happened. I immediately left work and on my way home I called Joey and let him know what had just happened. He really surprised me when he pulled in my driveway the same time I did to see the damage first hand and help me get started with the "plan"!! I had no idea who to call or what to do next. Joey recommended several companies that specialize in storm damage. The storm happened in the early afternoon and by mid afternoon, with Joey's help, I had a crew of people at my house not only to start on the quoting process but also to weather proof the damage to my garage. Joey stayed in touch with me several times per week until the repairs were complete. From start to finish, I have been totally amazed at the dedication and personal service I have received (even helping my son learn how to throw a football:) ) All the damage has been repaired/replaced and I can't even imagine taking my business elsewhere. Even if I had to pay more money now, I would gladly do it. I now see the value in having an agent that not only has knowledge and experience but that really does care about his customers.

I appreciate the care and efficiency the NWA Insurance Group take to meet my needs. They are thorough and very helpful.

I first met Joey during our relocation to Bentonville in 2003. He was a complete stranger when I walked into his office,however felt like a friend when I walked out. He is honest and works hard for his customers. He always wants to understand your needs so that he can best serve you. Joey is a standup guy, with high integrity and works hard to take care of his customers.

I have worked with Joey for almost ten years. He has been responsive to my every need from a business perspective. He attention to detail and anticipation of future needs provided me with tremendous confidence that my family was in very good hands. When challenged to be creative to meet a specific need, Joey responded quickly with alternatives for my consideration. Beyond a business professional, Joey's personality and exceptional humor was a pleasure to have known. My family and I are happy to call Joey Travis, a good friend.

NWA Insurance Group (Michelle Green): "I believe that Michelle is probably the best insurance agent in all of NWA. I trust her with all of my insurance needs. Michelle is customer-centered, extremely hardworking, and her obsession with finding the lowest available quotes for her customers is second-to-none. As the tag line goes, I believe that she is 'search once and you're done.' Once you have found her, you will never leave. Guaranteed."

I am sure there are many good agents , but I doubt there are very many that will strive to meet your goals and needs like he does. He assists in manner of thoughtfulness to your budget and desired goals. He is simply the best ! It helps that I saved a lot of money , but I confident that I am not lacking appropriate coverage.

Joey knows the insurance business inside and out and has always provided us with options on all the lines of coverage we have carried with him. We feel like it is a partnership when working with him, and that has not always been the case with insurance...where the fine print and the lawyer-speak makes you feel like a victim or an idiot just blindly signing the only option they provide for you.

Business and life in general are truly about the relationships we form. We need people we can count on, trust in, and that we know have our best interest at heart. I am truly thankful for the relationship we have with Kari Morgan and NWA Insurance Group. She is all that and more! I wear many hats, as do all small business owners. With Kari, I never have any worries that our insurance needs are taken care of. She saves me time and energy that I can devote to our own customers. Thank you for the genuine care you take in serving Ace of Blades!

I have had the pleasure of knowing Joey for 10 years. I have never met anyone as detailed oriented and that cares for the well-being of his clientele as he does. One thing that really makes Joey stand out from any other agent is the fact that he "knows" everyone that walks into the door. Becoming a client of Joey Travis means you have someone who you can entrust with all your Insurance needs and not becoming "just a number". Joey takes pride in his work and it shows. I have personally referred several friends and clients to Joey and will continue because I know that he has everyones best interests in mind as he takes on each and every client, new or existing. In short, Joey is the best at what he does.

Hi Would like to tell you what a great service agent you have in Keri Morgan. I have never had an issue and when I have a question I get an immediate answer. Always courteous and prompt and above and beyond her duties she always keeps me informed of latest developments or areas where I can save even more money !! Just love this agency and had to make you aware of how blessed you are to have them especially in this day and age where all is automated its a pleasure to do business with them.

You can't go wrong with Joey watching your every move on insurance! What a fantastic agent!!!

Always friendly and professional. I never have to worry if my insurance needs are met. I know the coverage that Joey has provided is exactly what I need to protect my family.

I had my insurance with another carrier for 25 years and never personally met my agent. I got to know Joey personally as a neighbor and he never tried to sell me anything. I asked Joey to price all of my insurance needs and he saved me alot of money. Best agent I've ever met.

I highly recommend Joey Travis to handle any of your insurance needs. Joey is extremely passionate about insurance and his clients. The few times I have needed to make claims, Joey has been immediately available to me, responsive and he stayed involved until everything was resolved. Afterwards he would also follow up to make sure I was completely satisfied. Joey has also helped me out with assistance where I was not filing a claim. Joey also has a terrific family which can only be an endorsement for his professional career.

If you are looking for an insurance agent who provides exceptional customer service with the highest integrity, look no further. Joey's knowledge of the industry and his good sound advice makes me feel very comfortable and thankful to call him my agent. I would highly recommend Joey and his company for all of your insurance needs.

I got to know Joey when I moved to North West Arkansas 12 years ago and was searching for an insurance company. I lucked out finding Joey because he does not treat his customers like business. He cares about you as an individual and takes care of you like family. He is solution oriented, trustworthy, reliable, and always there when you need him. I highly recommend and endorse Joey.

Joey Travis has been my insurance agent for many years. He is completely atypical of other insurance providers I've interacted with over the years in that he consistently exceeds expectations in terms of speed of response, level of concern and empathy, and continuous communication. In terms of value, he conducts an annual policy evaluation in person and is always looking for ways to improve services. I would wish for this level of performance with all of my families service providers.

Joey went above and beyond to ensure we were 100% taken care of during our past two significant claims on our house. I cannot say enough about his follow thru and follow up to ensure timely and accurate completion of the jobs.

I have known Joey for 15+ years. He is knowledgable, trustworthy and always puts his client's interest above his own.

Joey has always provided my family with the highest customer service while using the integrity we have come to expect from him. He has always been there to answer any question personally no matter how trivial. I have recommended Joey too many clients and friends and none have ever been disappointed with his service. I will continue to use Joey as my insurance agent and would recommend his services to anyone who wishes to have an agent that will give you personal attention in your time of need. Joey has strong ties to this community and would do what ever it takes to help you out weather you are a client or not. If you are not using Joey as your insurance agent, you are missing out on the personalized customer service you deserve from your service provider. Joey Travis is trustworthy, consistent and reliable!

Joey, is a great insurance agent. He takes care of his customers, is very loyal and looks out for the customers best interest! I personally use Joey as our insurance agent and many of my clients use Joey. I highly reccommend him. He is an outstanding business man and a wonderful family man.

Hi Joey, Ron and I are clients. We have been with your agency since April, 2013 when we moved from Central Illinois. Kari had asked for our feedback so here you go! Kari is wonderful. She knows the value to a satisfied, happy customer. We never have to wonder if she is working on our policy issues/quotes because she always keeps us informed on what is going on. Finding a person with her kind of commitment and spirit is getting harder to find. Anymore you just get the feeling the person on the other end of the telephone line is reading script from a index card. You have a real gem sitting at the front desk. She always greets you with a smile and, in our case, a hug. She is the best!

Throughout the recent claim at our home, Joey Travis and his team at Northwest Arkansas Insurance Group were invaluable. From the very first moment when I called him from out of town to let him know of the situation, Joey took over and handled everything for us. By the time we arrived home several hours later, he had a team at our house mitigating the damages and protecting our belongings. During what turned out to be a fairly long process, he was always there to support us when we were down or serve as a knowledgeable resource when tough issues had to be addressed. I cannot imagine what the experience would have been like without Joey there to help us through it. There may be an insurance agent somewhere who is as good as Joey, but I do not believe you will find any who are better. I unequivocally recommend Joey Travis and his team at Northwest Arkansas Insurance Group to anyone who is looking for a top rate agency.

Joey, I can’t say enough about how much I have appreciated our business relationship over these many years. You’ve been accessible, professional and easy to deal with, and your advice and guidance have been extremely helpful. Having sold insurance before, I understand the challenges and time demands of the role and you have exemplified what service should look like from an insurance professional. It’s a shame coverage isn’t portable so you could be my agent here too.